an advertisement you have seen but you did not like

Q2 2024
Part 2 & 3 (Cue Card + Discussion)
7 questions
Part 2: Long Turn (Cue Card)
Describe an advertisement you have seen but you did not like
You should say:
  • When it happened
  • Who you complained to
  • What you complained about
  • And explain why you were satisfied with the result
Login to add notes
Part 3: Discussion Questions
1. When are people more likely to make complaints?
Login to add notes
2. What do people often complain about?
Login to add notes
3. Which one is better when making a complaint, by talking or by writing?
Login to add notes
4. Who is more likely to make complaints, older people or younger people?
Login to add notes
5. How would you react if you received poor service at a restaurant?
Login to add notes
6. How do people often respond to poor customer service?
Login to add notes